Hourly Shop Rate – In House Lab Work $25.00 per Hour / Onsite $40.00 per Hour
Pick up and Delivery $25.00
Includes Pickup and Delivery within 10 miles of our offices. No charge if we have to take computer to our labs after a service call.
Service Call $37.50
Includes Drive Time, Fuel, and 1/2 hr of Diagnostic Labor to determine problem. If the problem can be repaired or resolved within that 1/2 hr then no further charges will apply. After the first 1/2 hr the hourly onsite rate applies.
Diagnostic (In House Lab) $25.00 -- Onsite $60.00
Test your System Hardware and Software. Provide printed report (in house only) along with our recommendations for repair and a cost estimate. If you decide to have us perform the repairs we will deduct this amount from your bill. (onsite deduct $25.00)
Tune-up (In House Lab Only) $40.00
Test System and repair configuration errors. Install all required patches and service packs. Delete unnecessary and temp files. Defragment Hard Drive.
Tune-up + Security (In House Lab Only) $60.00
Test System and repair configuration errors. Install all required patches and service packs. Remove Viruses* and Spyware* Defragment Hard Drive.
(*please read section on Viruses)
Data Backup/Transfer (In House Lab Only) $30.00
One time backup of your data to an external hard drive, network attached storage, CD, DVD or another computer. (destination device or media not included.)
Install Software Title $25.00
Installation of one software title. Configure and test. Add desktop icon and start menu item. (software not included)
Install Operating System (In House Lab Only) $50.00
Backup and Restore existing data - Add $25.00 Installation of one operating system. Format, configure and test. Apply all updates and service pack. Install and configure drivers. (software not included)